Frequently Asked Questions
Everything you need to know about your next adventure-ready timepiece.
What materials are RZE watches made from?
All RZE watches are crafted from solid aerospace-grade Titanium, finished with our proprietary UltraHex coating which makes the surface up to 8 times harder and more scratch-resistant than standard stainless steel.
Do you offer international shipping?
Yes, we ship our timepieces worldwide. We offer free international shipping on orders over a certain value, and all packages are fully insured and trackable from our warehouse to your doorstep.
What is the warranty policy for RZE watches?
Every RZE watch comes with a two-year limited warranty from the date of purchase. This covers any manufacturing defects in the movement, case, or crystal under normal use conditions.
How do I care for my titanium watch?
Titanium is naturally corrosion-resistant, but we recommend rinsing your watch with fresh water after exposure to salt water. Use a soft cloth to wipe away any dirt or debris to maintain the integrity of the UltraHex coating.
What is your return and exchange policy?
We offer a 30-day return policy for watches in unworn, original condition with all protective plastics intact. If you are not completely satisfied with your purchase, you can initiate a return or exchange through our online portal.
Are the movements in RZE watches automatic or quartz?
RZE primarily utilizes high-quality Japanese automatic movements, such as the Seiko NH35 series, which are powered by the natural motion of your wrist and do not require a battery.