Returns & Exchanges
At RZE Watches, we stand by the durability and craftsmanship of our titanium timepieces and offer a 30-day return window for items in original, unworn condition. We want to ensure you are completely satisfied with your gear, whether you're navigating the urban jungle or the great outdoors.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the item you wish to return or exchange.
Prepare the Package
Securely pack your watch in its original packaging, including all protective films, tags, and the warranty card to ensure a full refund.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Inspection and Refund
Once our team inspects the returned timepiece for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing